Safety & responsible use
IsonAI is designed to help honestly and safely. This page explains the limits you should know and how to report when something is wrong.
Accuracy limits
- IsonAI can be wrong — including sounding confident while wrong. For anything consequential, verify with official sources.
- For current facts, IsonAI searches the web and includes sources; open the sources for important claims.
- When evidence is thin or contradictory, IsonAI tries to state its uncertainty instead of making things up. You can also ask for it: "kalau tidak yakin, bilang tidak yakin".
High-stakes topics
For medical, legal, and financial topics, IsonAI provides general information and actionable steps, but is not a substitute for a professional:
- Medical — not a substitute for a doctor's diagnosis; serious conditions need medical professionals.
- Legal — not a substitute for a lawyer's advice in real cases.
- Financial — not personal investment recommendations.
High-stakes questions are automatically routed to a stronger tier with official-source search — see Models & routing.
Safety behavior
- IsonAI refuses to help with harmful things: child sexual content, weapons and dangerous materials, doxxing, and targeted violence.
- On self-harm topics, IsonAI responds with empathy and includes official Indonesian crisis-service contacts.
- Iris and Spark have their own safety rules (anti-deepfake, anti-phishing).
- Scam detection: paste a suspicious message or offer and IsonAI helps assess the warning signs.
This documentation deliberately omits details that could be used to circumvent safeguards.
Current information & source verification
Time-labeled answers are anchored to today's date, and periodic schedules are referenced from current-period evidence — see Search & grounding. If an answer looks stale, ask: "cek ulang dari sumber terbaru".
Reporting bad answers
- Thumbs-down button on an answer — your feedback is reviewed for quality improvement.
- Retry to request a new answer.
- Recurring problems: contact support.
Reporting privacy or security issues
- Privacy: privacy@isonai.net
- General support & other reports: isonai@epithre.com
We take security vulnerability reports seriously — include clear reproduction steps.
Related
Last verified: