Memory & personalization

IsonAI remembers preferences and important facts about you across sessions, so you don't have to explain everything from scratch, and all of it stays under your control.

What is remembered

Facts you share that are relevant long-term: your preferred name, occupation, city, language preference, answer-style preferences, project context.
Relevant context from past conversations: when a new question relates to an earlier discussion, IsonAI can recall the relevant parts from your own history.

What is not stored as memory by default: dated one-off events (such as "besok saya rapat jam 3"), and incognito conversations.

When a fact changes (a new job, a new city) the memory is updated, not duplicated; the old fact is marked as historical.

Viewing and managing memory

Open Settings → Memory in chat (the old isonai.com/memory link opens it directly):

Use memory switch: turn memory off entirely, or back on.
Profile summary: a short narrative composed from what is remembered; tap it to read in full.
Records → Manage: opens the full list, item by item, where you add new notes and edit or delete specific facts.
Regenerate the summary at any time.

To delete all memory at once, use Settings → Data → Clear memory.

The incognito icon in the top bar starts a conversation that leaves no personalization trace: it does not appear in history, is not used for cross-conversation recall, does not update memory, and is not used for personalization. It applies per conversation; the next chat is back to normal. Display settings such as language and theme still apply.

What you should understand plainly: "does not appear in history" is not the same as "not stored".

Incognito conversations are still processed and stored server-side with an incognito flag, subject to the same account and service retention policy. Incognito is not automatic deletion, and it is not an ephemeral mode.
Incognito is also not an automatic exclusion from the use of content to improve the service; the governing terms are the Privacy Policy, and opting out goes through the official channel (hello@epithre.com).
Because they do not appear in history, incognito conversations cannot be deleted individually from the interface. Deleting your account deletes all your data, including incognito conversations; for other deletion requests, contact hello@epithre.com.

Use Incognito when you do not want a conversation to influence personalization or show up in history, not as an assurance that data is not stored.

Folders separate memory

Cross-conversation memory from a folder is only used inside that folder; different project contexts never leak into each other.

How memory is used in answers

Memory is used only when directly relevant to the question. Unrelated habits or sensitive data are not dragged into answers.
Your memory and history are never sent out through search queries or requests to external sites; see Tools & agentic behavior.
Requests to dump sensitive data in bulk that is unrelated to the topic are refused for your own protection; conversations that are genuinely about a sensitive topic are still served normally.

Isolation between users

Memory is per account. No mechanism carries memory, conversations, or answers from one user to another.

Deletion

Delete individual facts in Settings → Memory, or all memory in Settings → Data → Clear memory.
Deleting a conversation removes it from history and from context recall.
Deleting your account permanently deletes conversations, memory, preferences, and connected-service authorizations, completed within 30 days. See Privacy & data.

Last verified: 2026-10-04